CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com
Supported Ticket Systems
Key Features
- Display all tickets related to a user in table form.
- You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
- You can prevent spams by enabling Google reCaptcha before submitting a ticket.
- Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
- Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.
Premium Version.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
- Phone Number field
- File Attachments
- Custom Fields
- Ticket Tags
CVE History
| CVE | Published | CVSS v3 | CVSS v2 |
|---|---|---|---|
| 6.4 MEDIUM | — | ||
The CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the plugin's 'crm-perks-tickets' shortcode in all versions up to, and including, 1.1.6 due to insufficient input sanitization and output escaping on user supplied attributes. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. | |||