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Last Release
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Request Tracker, an enterprise-grade issue tracking system

CVE History

CVEPublishedCVSS v3CVSS v2
8.1 HIGH

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 5.0.9 and prior in addition to 6.0.0 through 6.0.2 contain an authentication bypass vulnerability in RT installations that use LDAP/AD for user authentication. Under certain LDAP server configurations, an attacker may be able to authenticate as any LDAP-backed RT user without supplying valid credentials. This issue has been fixed in versions 5.0.10 and 6.0.3. If developers are unable to upgrade immediately, they can temporarily work around this issue by reviewing their LDAP server's authentication policy to ensure it rejects unauthenticated bind attempts. Upgrading RT remains the recommended fix.

4.6 MEDIUM

RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10 and 6.0.0 through 6.0.2 contain a spreadsheet (CSV/formula) injection vulnerability. User-controlled data in spreadsheet exports is not sanitized before being written to the output file, which can cause spreadsheet applications to interpret crafted values as formulas or macros when the file is opened. This issue has been fixed in versions 5.0.10 and 6.0.3. If developers are unable to upgrade immediately, they can temporarily work around this issue by avoiding opening exported RT spreadsheet files directly in spreadsheet applications when the data may contain untrusted user input.

7.1 HIGH

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 through 6.0.2 contain a Cross-Site Request Forgery (CSRF) vulnerability. An attacker who can induce a logged-in RT user to visit a malicious web page can trigger arbitrary state-changing actions in RT on that user's behalf. This issue has been fixed in version 6.0.3.

8.8 HIGH

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 5.0.0 through 5.0.9 and 6.0.0 through 6.0.2 contain an SQL injection vulnerability. An authenticated user can craft input that is incorporated into database queries without proper validation, potentially allowing them to read or modify data in the RT database. This issue has been fixed in versions 5.0.10 and 6.0.3. If developers are unable to upgrade immediately, they can temporarily work around this issue by restricting RT account access to trusted users.

7.5 HIGH5 MEDIUM

Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

4.3 MEDIUM

Cross-site scripting (XSS) vulnerability in the cryptography interface in Request Tracker (RT) before 4.2.12 allows remote attackers to inject arbitrary web script or HTML via a crafted public key.

2.1 LOW

Best Practical Solutions RT before 3.8.9 does not perform certain redirect actions upon a login, which allows physically proximate attackers to obtain credentials by resubmitting the login form via the back button of a web browser on an unattended workstation after an RT logout.

4 MEDIUM

Scrips_Overlay.pm in Best Practical Solutions RT before 3.8.9 does not properly restrict access to a TicketObj in a Scrip after a CurrentUser change, which allows remote authenticated users to obtain sensitive information via unspecified vectors, as demonstrated by custom-field value information, related to SQL logging.